Support
Safedocs Insures Our Customers’ Success with On-Going Services and Support
At Safedocs, we are proactive in supporting our customers. Our approach is understanding our customers' current environments and taking into account any planned changes. In this way, we can deliver superior support, make deployment and configuration recommendations and continuously promote customers' interests within Safedocs.
Annual Maintenance
The Safedocs customer support team is your primary interface for all product-related questions and requests. Three levels of annual maintenance are available to provide you with telephone support, new product releases and corrections to software defects.
Product Updates
As part of our maintenance agreement, we keep you and your products constantly updates with the most current technologies. |